How do I access receipts or certificates of completion?
Once you register and pay for a course, you will be emailed an invoice receipt for your records. Check your junk mail folder if you did not receive the email.…
How do I reset or change my password?
If you forget your password, you can reset it by selecting "Forgot Password?" on the sign in page. If you are already signed in to the site and want to…
Can I take more than one course at a time?
Yes, you can enrol in as many courses as you like.
What are the system requirements to access a course on this site?
DESKTOP USERS, please use one of the following browsers: Chrome, Firefox, Safari or Microsoft Edge. MOBILE USERS, please use one of the following: iOS Safari 11 and up, Chrome, or…
Do I have to log in at a specific time to complete my course?
Courses are designed for learners to go through at their own pace without the need to interact with other learners or a teacher. Course materials are self-directed, meaning you work…
How do I access my course?
Once you have registered and paid for a course, you will receive an email with instructions on how to access the course. If you did not receive a welcome email,…
Do I receive a credit for course taken through this site?
Online courses on this site are for professional development purposes. This means they are non-credit courses that do not appear on a transcript. You will, however, receive a certificate of…
Do I have to apply to Phase-One Training before taking any of the courses on this site?
There is no application process for courses offered on this site. In addition, courses on this site do not have any prerequisites. Anyone who is interested may enrol.
Do I have to apply to Phase-One Training before taking any of the courses on this site?
There is no application process for courses offered on this site. In addition, courses on this site do not have any prerequisites. Anyone who is interested may enrol.
Do I receive a credit for course taken through this site?
Online courses on this site are for professional development purposes. This means they are non-credit courses that do not appear on a transcript. You will, however, receive a certificate of…